rajabet88 Platform Privacy Notice

This page describes what data we collect when you use rajabet88 and how we keep that data protected. Our commitment is to handle your personal information transparently, securely, and in line with applicable data protection principles. When you register a rajabet88 account, fund your wallet via DANA, e-wallet, mobile banking, or local payment, or place a bet on Liga 1 or live-dealer tables, we record specific information about you and your activity.

We process your data to verify your identity (KYC), prevent fraud, settle your transactions, and provide customer support across our Jakarta, Bandung, and Medan operations. Your data may be stored on cloud servers located outside Indonesia; we select providers with security certifications matching international standards. You retain rights to access, correct, or request deletion of your data subject to legal retention requirements.

This policy applies to rajabet88.id and all our affiliated services. It is structured for clarity: what we collect, why, how long we keep it, who has access, and how you can exercise your rights. If anything is unclear or you have concerns about your privacy on rajabet88, contact our support team.

What Data We Collect on rajabet88

We collect data in three categories: identity information, transaction data, and usage logs.

Identity information: When you register, we ask for your full name, date of birth, email address, phone number, and national ID number. We store a photo of your ID and proof of residence (utility bill, rental agreement). This information is required for KYC verification and compliance with local regulations.
Transaction data: We record every deposit, withdrawal, bet, and game result. This includes the timestamp, amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and outcome. We use this data to reconcile your account balance and detect unusual patterns.
Usage logs: Our servers log your IP address, device type, browser version, pages visited, games played, and time spent on rajabet88. We use these logs for security (fraud detection), performance monitoring, and to troubleshoot technical issues.

We do not collect data about your browsing outside rajabet88 or your communications outside our platform. We do not sell your personal data to third parties for marketing purposes.

How We Use Your Data

We use your data for the following legitimate purposes:

Account verification (KYC): We verify your identity to comply with anti-money-laundering regulations and prevent underage access.
Transaction processing: We process your deposits and withdrawals using payment processors; your bank details and wallet information are passed to those processors under strict contracts.
Customer support: Our support team uses your account history, transaction records, and communication logs to resolve disputes and answer questions.
Fraud prevention: We analyse patterns (repeated failed logins, unusual withdrawal amounts, multiple IP addresses) to detect and prevent fraud and money laundering.
Service improvement: We analyse aggregated usage data (not linked to your name) to improve game performance, sportsbook odds, and user interface.
Legal compliance: We may disclose your data to local authorities if required by law or if we detect activity that violates our terms.

Our servers may sit outside your jurisdiction

We use cloud infrastructure provided by providers with data centres in multiple regions. Your data may be processed or stored in locations outside Indonesia. We select providers with international security certifications (ISO 27001, SOC 2) to ensure equivalent protection.

Data Retention on rajabet88

We retain your identity documents (ID copy, proof of address) for the duration of your account plus 5 years after closure, as required by anti-money-laundering regulations. Transaction records are retained for 10 years to comply with financial auditing requirements. Login logs and usage data are retained for 12 months for security and dispute resolution; after 12 months, they are automatically deleted unless a dispute or investigation is ongoing.

If you request account deletion, we retain only the minimum data required by law (your transaction history linked to an anonymised account identifier). Your personal identifiers are deleted within 30 days unless a regulatory hold applies.

Third Parties and Data Sharing

We share your data with the following categories of third parties:

Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment receive transaction data to process deposits and withdrawals.
Game providers: Pragmatic Play, PG Soft, Evolution, Playtech, Habanero receive your user ID and basic account status to deliver games and track winnings.
Identity verification services: We may use third-party ID verification providers to cross-check your documents against public records (optional, used only if needed for dispute resolution).
Law enforcement and regulators: We disclose data if legally required or if we detect money laundering, fraud, or underage access.

We do not share your data with marketing companies, data brokers, or third-party advertisers. Our partners are bound by written contracts requiring them to protect your data to the same standard we do.

Key takeaways

We collect identity, transaction, and usage data required for KYC, payment processing, and fraud prevention
We retain identity documents for 5 years; transaction records for 10 years; logs for 12 months
Your data is shared only with payment processors, game providers, and law enforcement when legally required
We do not sell your data to marketing third parties
You may request access, correction, or deletion of your data subject to legal holds

Your Rights and Our Obligations

You have the right to access, correct, and request deletion of your personal data held by rajabet88. To exercise these rights, contact our support team with your request. We respond within 14 days on weekdays; requests submitted during Idul Fitri, Idul Adha, or other public holidays may take longer. If your request requires investigation or document review, we may extend the response window to 30 days.

We do not charge a fee to access or correct your own data. Deletion requests are honoured subject to legal retention requirements (e.g., KYC documents must be retained for 5 years per anti-money-laundering law). If deletion is not possible, we will explain why and offer alternatives such as anonymisation.

We also commit to data security. Your password is hashed (never stored in plain text). Your bank details and sensitive documents are encrypted at rest and in transit using industry-standard protocols (TLS 1.2+). Our staff access your data only when necessary to resolve your support ticket or comply with law enforcement requests; access is logged and audited.

Cookies and Tracking Technologies

We use cookies to maintain your login session and remember your preferences (language, sportsbook filter, game category). These cookies expire when you log out or after 30 days of inactivity. We do not use third-party cookies for behavioural advertising.

Our analytics service (aggregated usage patterns only) may employ pixel tracking or similar technologies. This data is anonymised and not linked to your personal identity. You may disable cookies in your browser settings; doing so may limit functionality (e.g., you will need to re-enter your login credentials each visit).

Contact and Updates

Our privacy team operates in English and Indonesian. If you have privacy concerns, contact us during business hours (10 AM–10 PM Jakarta Standard Time). We respond within 24 hours on weekdays; weekend and holiday responses may take longer.

We review this privacy notice annually and update it if our practices change or if applicable laws evolve. Changes are posted on this page with the updated date. Continued use of rajabet88 after a policy change constitutes your acceptance of the new terms.

Services on rajabet88 are available only where local law permits. Your use of rajabet88 is subject to this privacy notice, our terms of service, and applicable local regulations. If you reside in a jurisdiction where online gaming services are prohibited, do not create an account on rajabet88.